Contact

Thank you for visiting ZenToys. We are always happy to help with your questions, orders, returns, product information, or general support requests.

Whether you need assistance tracking an order, choosing the right product, requesting a return, or learning more about our store, our customer support team is ready to assist you.

Customer Support

Store Name: ZenToys
Email: support@zentoys.space
Phone: (705) 246-1996
Store Address: 6163 Rue St Romain, Québec, QC G3E 1G4, Canada

Support Hours

Our support team reviews customer messages during regular business days. We aim to respond as quickly as possible, usually within 1–2 business days.

Before Contacting Us

To help us assist you faster, please include the following information when contacting us:

Your full name
Your order number, if available
The email address used for your order
A clear description of your question or request
Photos or supporting details, if related to a damaged, defective, or incorrect item

Order & Shipping Questions

If your question is about delivery, please note that ZenToys offers free worldwide shipping, and the estimated delivery time is usually 7–10 business days.

Returns & Refunds

ZenToys offers free returns and refunds within 30 days of delivery. For return requests, please contact us at support@zentoys.space so our team can guide you through the process.

We look forward to helping you.